About Folium and Flos
Folium and Flos Plants is a family-run wholesale plant nursery in Sway, in the New Forest. They supply trees, hedging, topiary and shrubs to trade customers including garden designers, landscapers and developers. They also run a cash-and-carry and deliver nationwide.
The challenge
Before PlantDesk, Folium and Flos ran on a system that was licensed per user. Every extra login cost more, so only a few people could realistically use it, and much of the team worked around it.
Enquiries and day-to-day operations never properly joined up. An enquiry would come in, be priced and quoted in one place, and then be handled separately when it reached the yard.
"On our old system we paid for every login, so only a couple of us could use it, and enquiries never properly joined up with what was happening in the yard."
Jack, Director, Folium and Flos Plants
What changed
The whole team on one system
With unlimited users on every plan, Folium and Flos put the whole team on PlantDesk. 9 people now use it, across the office and the yard, without the cost going up as more people join.
Enquiry to delivery in one flow
An enquiry now runs straight through PlantDesk:
- quoted from live stock
- invoiced, with online card payment through Stripe
- loaded and delivered by the yard, working from the same order on their phones
There's no re-keying between systems, and no chasing to find out where an order has got to.
Time back every week
Taken together, the team saves around 16 hours a week: time that used to go on duplicate admin, chasing and checking.
Peace of mind from a distance
Because everything lives in one live system, Jack can see what's happening at the nursery from anywhere: stock, orders and deliveries. There's also a real sense of security in the data, with records kept in one place rather than spread across spreadsheets, paper and people's heads.
"Now the whole team is on PlantDesk, and an enquiry runs straight through to quote, invoice and delivery in one place. I know what's going on even when I'm not on site."
Jack, Director, Folium and Flos Plants
Results at a glance
| Before | With PlantDesk | |
|---|---|---|
| Who could use the system | A few people, because every login cost extra | 9 people, at one flat price |
| Enquiry to delivery | Split across separate tools | One flow: quote, invoice, payment, delivery |
| Admin time | Duplicate entry and chasing | Around 16 hours a week saved across the team |
| Visibility | Mostly on site | From anywhere, in real time |
Thinking about the same move?
If your nursery is held back by per-user licences or disconnected tools, see how switching works or view pricing. Every plan includes unlimited users, and we'll import your plants, stock and batches as part of onboarding.